Spreevel Chatbot is a hybrid system that combines the best of machine learning and human interaction. Spreevel chat app is a free mobile application for businesses who have deployed Spreevel Chatbot engine. The app provides real-time chat option to business employees where they can receive and respond to messages coming from webchat, SMS, and social media account. The app synchronizes the messages between the web portal and mobile app.
App features include :
Claiming a ticket
Responding to messages
Transferring a ticket to a colleague
Supports iOS 10+